Customer Relationship Management

Transform
Guest Connections

Build lasting relationships with your attendees through comprehensive customer relationship management designed specifically for events and experiences.

P1
P2
Loyalty
Loyalty
Communications
Analytics
Event History
Segmentation
AI Insights
CUSTOMER RELATIONSHIPS
Build Lasting Connections
Unified Customer Data

Comprehensive Attendee Profiles

Capture and centralize all your attendee data to create a holistic view of each guest. Track preferences, attendance history, purchase behavior, and engagement metrics across all your events.

360° Guest Profiles: Build complete profiles with event history, preferences, and interaction data

Privacy-Focused: GDPR-compliant data management with granular consent controls

Accessible Insights: Quick access to relevant attendee information for your team

Profile Enrichment

Continuously build richer profiles with every interaction, from ticket purchases to event attendance and feedback.

Example Profile Enrichment
Visited 5 events
Prefers VIP tickets
Electronic Music Fan
Weekend Availability
Frequent Merchandise Buyer

Data Protection

Enterprise-grade security and compliance with data protection regulations.

Smart Segmentation

Group attendees by behavior, preferences, and engagement levels.

Key Features

Comprehensive Relationship Management

Our platform offers powerful tools designed specifically for building and maintaining relationships with event attendees.

Unified Guest Profiles

Create comprehensive profiles that track preferences, history, and engagement across all your events.

Personalized Communications

Send targeted messages based on preferences, behavior, and segmentation for maximum relevance.

Loyalty Programs

Build and manage tiered loyalty systems with points, rewards, and exclusive access for frequent attendees.

Engagement Analytics

Track attendance patterns, interaction metrics, and feedback to understand your audience better.

AI-Powered Insights

Leverage intelligent analysis for predictive recommendations and automated segmentation.

Dynamic Segmentation

Create powerful segments based on any combination of attributes, behaviors, and engagement metrics.

Customer Loyalty

Build and Reward Loyalty

Create meaningful relationships with your attendees through loyalty programs, personalized incentives, and exclusive experiences that keep them coming back.

Tiered Loyalty Programs: Design multi-level programs with increasing benefits for your most loyal guests

Exclusive Experiences: Offer early access, special events, and VIP upgrades to loyal customers

Points & Rewards: Track points for attendance, purchases, and referrals with automatic reward delivery

+15%
+22%
Target
Regular Events
Premium Events
Engagement Target

CR-Management Use Cases

Nightclubs & Recurring Events

Build loyal customer bases for venues with regular events through consistent recognition and personalized experiences.

Key Applications

VIP membership programs
Regular customer recognition
Birthday and anniversary perks
Table reservation history
Personalized drink preferences

Festivals & Large Events

Maintain year-round connections with festival attendees and create anticipation for your next event.

Key Applications

Early bird access for previous attendees
Year-round engagement content
Festival lineup preference tracking
Cross-promotion with similar events
Returning attendee rewards

Conference & Corporate Events

Deliver tailored professional experiences based on industry, role, and previous attendance patterns.

Key Applications

Session preference tracking
Speaker connection suggestions
Industry-specific networking
Content personalization
Professional development paths
Integrations & Communication

Seamless Platform Integration

Connect your CR-Management with your entire event ecosystem for a unified workflow and consistent guest experience.

Ticketing Integration: Sync with our ticketing system for complete purchase history and preference tracking

Omnichannel Communication: Reach guests through email, SMS, push notifications, and in-app messages

Marketing Automation: Create triggered campaigns based on behavior, purchases, and engagement

Personalized Communication

Craft targeted messages based on attendee preferences, history, and behavior for higher engagement.

Example Communication Flows
First-time Attendee
1. Welcome message
2. Venue information
3. Post-event feedback
4. Future recommendations
VIP Guest
1. Personalized invitation
2. Early access offer
3. Special amenity details
4. VIP-exclusive content

Automated Engagement Flows

Create journey-based communications that respond to customer actions and milestones.

Event Reminders

Birthday Rewards

Re-engagement

Business Transformation

Transform Your Guest Relationships

Shift from transactional event management to relationship-based experiences that create lasting connections with your audience.

1Build Comprehensive Profiles

Gather and unify attendee data to create complete guest profiles with preferences, history, and behaviors.

2Personalize Every Interaction

Create tailored experiences based on guest data, from communications to event offerings.

3Drive Loyalty & Retention

Implement loyalty programs and engagement strategies that keep attendees coming back.

4Analyze & Optimize

Use powerful analytics to understand audience behavior and continuously improve your events.

Measurable Business Impact

  • Increase repeat attendance by up to 40%
  • Boost average customer lifetime value
  • Improve customer satisfaction scores
  • Generate more referrals and word-of-mouth
  • Enhance targeting for higher conversion rates

Competitive Advantage

  • Differentiate your events with personalized experiences
  • Create memorable moments that guests associate with your brand
  • Build a community around your events
  • Anticipate needs before guests express them
  • Adapt quickly to changing preferences and trends

Ready to transform your guest relationships?

Join our waitlist to be among the first to access our comprehensive customer relationship management system for events.

Coming soon for event organizers, venue managers, and festival producers.